For all account questions and concerns, contact Customer Support.

Follow important game updates on Twitter @Pirate101 and @KI_Alerts, and Facebook!

Lots of Lag

Petty Officer
Dec 16, 2010
I am experiencing the problem of lag. My Pirate101 keeps freezing. Even though I have tried to reduced the amount of browsers open up even, only having after one. It seems to be a consistent freeze.

Pirate Overlord
Mar 10, 2009
You might need to send a DxDiag to customer support. They should be able to tell you if it is your system or not.

Contacting Customer Support at can definitely help identify the issue. In addition, here are a few more ideas for dealing with lag.

*One-Eyed Jack, Your Pirate101 Community Manager*